Shipping policy

Shipping Policy

Last Updated: June 2026

At MALIKPAW, every portrait is custom-made to order. Our goal is to ensure that your artwork is carefully crafted, professionally produced, and delivered safely to your door.

Processing Time

Once your order is placed, our artists begin creating your custom pet portrait.

  • Digital proof delivery: 24–48 hours
  • Unlimited revisions available before approval
  • Production begins only after artwork approval

Processing times may vary during holidays, peak seasons, or periods of high demand.

Production Time

After you approve your digital proof:

  • Canvas printing typically requires 2–4 business days
  • Production timelines may vary depending on product size

Shipping Time

Estimated delivery times:

  • United Arab Emirates (UAE): 5–9 business days
  • Saudi Arabia (KSA): 7–10 business days

Delivery times are estimates and are not guaranteed.

Shipping Costs

UAE & Saudi Arabia Orders

✅ Free Shipping on all orders

Other Countries

We currently ship to the United Arab Emirates and Saudi Arabia only.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Customs & Import Duties

For orders shipped to Saudi Arabia, customs duties, taxes, or import fees may be charged by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping fee.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

MALIKPAW is not responsible for delays, losses, or additional costs resulting from incorrect or incomplete shipping information provided during checkout.

Shipping Delays

While we strive to meet all estimated delivery times, delays may occur due to circumstances beyond our control, including:

  • Carrier delays
  • Customs inspections
  • Severe weather conditions
  • Public holidays
  • High seasonal demand
  • Other unforeseen events

Shipping delays do not qualify for refunds.

Damaged or Lost Packages

If your order arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.

Please include:

  • Your order number
  • A description of the issue
  • Photos of any damage (if applicable)

We will review the situation and work toward an appropriate resolution.

Contact Information

For any shipping-related questions, please contact us:

MALIKPAW
Email: hello@malikpaw.com